We are able to assist our guests with their medication. The Care Quality Commission expect that guests should arrive with their medication which has been dispensed by a pharmacist into packaged systems such as Boots MDS, blister packs or similar systems. If we are handling the guest's medication, we cannot accept over-the-counter medication such as paracetamol unless it has been prescribed by a doctor and dispensed by a pharmacist.

We cannot accept any Controlled Drugs as we do not have the necessary storage facilities for this type of medication.

It is essential that we are given details of current medication before the start of the holiday. The Customer Information section on this web site can be used to submit details. Once we have the information we will send you a Despatch Note which lists the medication you have notified to us with space for you to enter the amounts actually sent. Please make sure that any last minute changes in medication are clearly indicated. Please do not send excessive amounts of medication but do ensure that there is enough for the day of departure.

Please obtain advice on whether doses can be taken at breakfast (8 am), before the evening meal (6 pm) after the evening meal (8 pm) or at bedtime (10.30 pm)

If medication is required during the day when the guest is on outings, advice on flexibility of timing is appreciated. In the case of PRN medication, it is important to give an indication of the frequency and likely circumstances.