We have introduced facilities which allow our customers to submit information via the web site rather than the usual paper forms. We hope that this will prove useful, especially when information needs to be with us urgently!

Current facilities include: Travel Details, Medication Information, Care Support

The current state of payments and charges for a particular holiday is also available via this section of the web site.

This part of the web site requires the use of an account number and password which is issued once a holiday has been booked with us.

To go to this area click here

We are registered as a care home with the Care Quality Commission.
They can be contacted at:

Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

and they can be contacted by telephone on 03000 616161

Inspection reports are available on-line from the Care Quality Commission site

In addition to an improvement in the quality of the Colour Diaries which guests can order at the end of each week of their holiday, we are now able to offer the opportunity to order photographic prints of any of the photos in the diaries. An order form is included in the Return Envelopes